OnlyOffice 打开文档时提示下载失败

OnlyOffice 打开文档时提示下载失败

查看OnlyOffice Converter的日志：docker logs -f 容器名

发现日志文件中存在如下报错：

Error: DNS lookup xxx.xxx.xxx.xx(family:undefined, host:undefined) is not allowed. Because, It is private IP address.

解决方式：需要编辑配置文件允许私有ip通过

编辑docker中/etc/onlyoffice/documentserver/default.json下的内容

docker exec -it onlyoffice-server /bin/bash

# 搜索并修改以下字段为true
nano /etc/onlyoffice/documentserver/default.json

"request-filtering-agent" : {
				"allowPrivateIPAddress": true,
				"allowMetaIPAddress": true
			},

重启容器后恢复正常